Frequently Asked Questions

• Simply choose your dates and campervan at: www.vdubadventures.com

• To confirm your booking please pay the returnable deposit - this secures your date.

• Your hire fee balance is payable 4 weeks before your adventure begins. For bookings made within 4 weeks of travel, full payment is taken at the time of booking.

• Card details provided at balance payment will act as security in case of any damage during your hire.

• About four weeks before your trip, we’ll email you to request some further information. This is really important for confirming your insurance, so please send back as soon as you can. For each driver, we’ll need a DVLA check code (UK drivers only).

• On collection we’ll need a photo of your driving licence (front and back), two proofs of address, and answers to our insurance questions.

Please remember to read our Terms and Conditions in full.

Yes, absolutely - our campervans are pet friendly. We just ask that dogs are kept off the seats and beds as much as possible and that the campervan is returned clean. A small cleaning fee may be applied if extra cleaning is needed.

So you can hit the road with ease we offer:

• One named driver

• Convenient pick-up points outside Aberdeen and Inverness, parking is available

• Fully comprehensive insurance for stress-free travel

• Reliable roadside assistance for peace of mind

• A half tank of fuel to start your journey

• Generous mileage allowance for exploring Scotland

• Local expertise to help you plan your perfect route

• Fully equipped kitchenette with sink, fridge and hob. Along with all the basics for cooking.

• You’ll find USB charging ports throughout the campervan, making it easy to keep phones and devices topped up while you travel.

• When you’re staying at a campsite, the electric hook-up gives you access to mains power, so you can run appliances, recharge everything fully and enjoy all the comforts of home.

• Each campervan includes an electric heater for use on hook‑up so no matter which campervan you choose, you’ll stay cosy on cooler evenings. [Van Halen has a built in diesel heater so we recommend this one for Autumn and Winter travel]

• Safety equipment: fire extinguisher, fire blanket, carbon monoxide detector

What's NOT included (but can be added as extra's!):

• Bedding

• Towels

• Additional drivers

• Bike rack (certain vans only)

Absolutely, a second driver can be added.  Please select this as an extra at checkout.

Most of our guests like to bring their own bedding, so no it’s not included as standard.

If you’d rather travel light, just add a bedding pack to your booking and we’ll have everything ready for you.  You can choose from a double or single bedding pack, each with a duvet, pillow, sheet and covers.

Towels aren’t included, so please bring your own.

Compact but cleverly designed with a built-in hob, fridge, and neatly integrated sink.  It’s a practical little hub that makes brewing a morning coffee or throwing together a quick dinner with fresh local ingredients part of the joy of being away.

They are also stocked with all the essentials for cooking: kettle, pans, chopping board/knife, cutlery, cups, glasses, plates and bowls...tin opener and bottle opener included too!

To keep things simple, here’s a quick guide to the licence requirements for UK, European and international drivers:

• UK: No - a standard UK driving licence (Category B) is all you need. Drivers must be aged 21–78 with at least two years’ driving experience.  A DVLA licence check will be requested before your hire (normally 4 weeks in advance, or at the point of booking if your trip is sooner).

• Europe: European driving licence is accepted.  (No DVLA check required)

• Rest of the world: International drivers may need to provide extra details for insurance purposes. We will provide a simple form to complete, and aim to get back to you with any additional requirements within 48 working hours.

On collection we’ll need a photo of your driving licence (front and back), two proofs of address, and to confirm the answers to all insurance questions have been provided.

Please allow up to 30 minutes for the handover. We’ll walk you through all the campercampervan features and do a full walk‑round together to confirm the campervan’s condition before you set off. We also recommend taking your own photos or a quick video for peace of mind.

We’re more than happy to provide any local tips and recommendation to help you on your way!

We offer flexible return times and will try and work around your schedule where possible. Please return your campervan by 6pm at the latest.

We know accidents happen so please let us know about any issues. We’ll do a visual check of the campervan when you drop it off, followed by a full inventory check during the turnaround for the next hire.

We’ll send an email to confirm when the deposit has been returned…and let you know about special offers for your next trip!

Not as standard, but we can arrange pick‑ups from local transport links as an added extra - during the booking process.

Yes, you’re welcome to leave your car at either of our pick-up points.

All hires include 24/7 roadside assistance and we’re always just a phone call away.

Please treat the campervan as if it were your own - enjoy all its features but look after its condition. If any damage happens, just let us know straight away. We understand accidents happen and really appreciate honesty. Repair costs are charged at the actual repair value, plus a labour and admin fee to arrange the work.

Insurance claims will incur the excess and any associated admin charges.

Any driving or parking fines incurred during your trip are the hirers responsibility.

If you run into any issues, please refer to your hire information and follow the guidance provided.

We include 120 miles per day, averaged over your hire. This is normally plenty but if you need more, extra miles are 80p per mile.  However we’re a friendly bunch - get in touch if needed and we’ll happily discuss something that suits your trip.